Terms of Service

1. Who We Are

ShotMind ("the Service", "we", "us") is operated under the ShotMind brand by Yuan Shuai. You can reach us at any time at hello@shotmind.net.

2. Acceptance of Terms

By accessing or using ShotMind, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and the operator identified in Section 1.

3. Description of Service

ShotMind provides AI-assisted video shot analysis for creators who need to build and search a personal shot reference library. The macOS desktop client is used for import, clip selection, analysis, and search. The web application provides the marketing site, account access, legal pages, and billing or access entry points where needed. Local source videos are managed on your device; only the clips or shots you choose to submit are sent to our cloud infrastructure for AI description, search metadata generation, search indexing, and related processing. Temporary clip copies used for desktop AI analysis are removed from cloud storage after successful analysis; analysis results and metadata needed for your searchable reference library are retained according to our Privacy Policy. Please see our Privacy Policy for details on data handling.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must provide accurate information during registration and keep your account information up to date. You are responsible for all activity that occurs under your account.

5. Acceptable Use

You are responsible for ensuring that you have the rights or permission needed to submit the relevant videos, clips, or shots.

You agree not to:

• Submit content, clips, or shots that are illegal, defamatory, or harassing
• Attempt to gain unauthorized access to the Service
• Use the Service for any illegal purpose
• Interfere with or disrupt the Service infrastructure
• Reverse engineer, decompile, or attempt to extract source code
• Use automated means (bots, scrapers) to access or collect data from the Service beyond what the documented API permits

6. Content and Copyright

You retain ownership of local videos and any content, clips, or shots you submit to ShotMind. By submitting content, you represent and warrant that you have the right to do so. ShotMind processes submitted content solely to provide the analysis service and does not claim ownership of your content.

7. Copyright and DMCA Policy

ShotMind respects intellectual property rights. If you believe that content available through ShotMind infringes your copyright, please send a written notice to hello@shotmind.net containing:

• A description of the copyrighted work you claim has been infringed
• The URL or location of the allegedly infringing material
• Your contact information (name, address, email, phone number)
• A statement that you have a good-faith belief the use is not authorized by the copyright owner
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf
• Your physical or electronic signature

Upon receiving a valid notice, we will promptly remove or disable access to the infringing content. Repeat infringers may have their accounts terminated.

8. Service Plans and Billing

Some paid subscriptions, checkout flows, and paid analysis-pack purchases may not be available for every account. You will not be charged unless you explicitly start and complete a paid transaction.

Paid subscriptions or purchases may be processed by Paddle.com, acting as Merchant of Record for applicable transactions and handling invoicing, tax collection, and tax remittance. For refund terms that apply if a paid charge is made, please see our Refund Policy.

9. AI-Generated Output Disclaimer

The shot descriptions, tags, semantic search data, and other metadata produced by ShotMind are generated by third-party AI models (listed in our Privacy Policy). AI output can be inaccurate, incomplete, or biased. You should not rely on ShotMind output for any decision where errors could cause meaningful harm (legal, medical, financial, or safety decisions). The Service is provided as a creative assistance tool, not as a source of authoritative classification or ground truth.

10. Account Termination

You may request account deletion by contacting us. We reserve the right to suspend or terminate accounts that violate these terms. Upon account deletion, your personal data, submitted content, and generated artifacts will be removed in accordance with our Privacy Policy.

11. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the maximum extent permitted by applicable law, the operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under the laws applicable to your jurisdiction (including statutory consumer rights).

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of laws provisions. Your statutory consumer rights under the laws of the country where you reside are not affected.

13. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, including their validity, interpretation, or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the notice of arbitration is submitted. The seat of arbitration shall be Hong Kong. The tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

Consumers in the European Union and the United Kingdom retain the right to bring proceedings before the courts of their country of residence as required by mandatory local consumer protection law.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be announced via email or in-app notification at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, billing, privacy, or DMCA matters, please contact us at hello@shotmind.net.